Business Hours
- Monday
- 8 AM - 5 PM
- Tuesday
- 8 AM - 5 PM
- Wednesday
- 8 AM - 5 PM
- Thursday
- 8 AM - 5 PM
- Friday
- 8 AM - 5 PM
- Saturday
- 8 AM - 5 PM
- Sunday
- Closed
Cancellation Policy
Reign & Restore Aesthetics
Cancellation & No-Show Policy
At Reign & Restore Aesthetics, your appointment is reserved especially for you. We understand that life happens — however, last-minute cancellations and no-shows disrupt the schedule and limit availability for other clients.
To respect everyone’s time, please review our updated policy:
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Cancellations & Rescheduling
• We require at least 24 hours’ notice to cancel or reschedule any appointment.
• Appointments cancelled or rescheduled with less than 24 hours’ notice will be subject to a 25% cancellation fee of the scheduled service total.
• The cancellation fee will be charged to the card on file or deducted from any deposit paid.
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No-Show Policy
• Clients who do not show up for their appointment without notice will be charged a 25% no-show fee based on the total cost of the missed service.
• Repeated no-shows may result in restrictions on future bookings or require prepayment in full to schedule.
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Late Arrivals
• Arriving more than 10 minutes late may result in your appointment being shortened, rescheduled, or cancelled — and may be treated as a no-show. Please contact provider if you are running late, we may be able to adjust.
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Deposits
• Certain services may require a non-refundable deposit to book, which will go toward your service total.
• If you cancel with less than 24 hours’ notice, the deposit may be forfeited or applied to the 25% cancellation fee.
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Emergencies & Illness
We understand that unexpected situations arise. In the event of illness or emergency, please notify us as soon as possible. Fees may be waived at our discretion.
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Agreement
By booking with Reign & Restore Aesthetics, you acknowledge and agree to this cancellation and no-show policy.
Thank you for understanding and supporting our small business!